TY  - BOOK
AU  - Thomas,Brian
TI  - The human dimension of quality
SN  - 9780077090517
AV  - HD62.15 .T5 1995
U1  - 658.5 22
PY  - 1995///
CY  - London, New York
PB  - McGraw-Hill
KW  - Total quality management
N1  - Includes bibliographical references (p. 254-256) and index
UR  - http://www.loc.gov/catdir/description/mh022/94029588.html
UR  - http://www.loc.gov/catdir/toc/mh022/94029588.html
ER  -