TY - BOOK AU - Cortada,James W. TI - TQM for information systems management: quality practices for continuous improvement SN - 0070237573 U1 - 658.4038 22 PY - 1995/// CY - New York PB - McGraw-Hill KW - Information resources management KW - Management information systems KW - Information technology KW - Management KW - Total quality management N1 - Includes bibliographical references and index ER -