TY - BOOK AU - Warholak,Terri L. AU - Nau,David P. TI - Quality and safety in pharmacy practice SN - 9780071603850 (pbk. : alk. paper) AV - RS122.5 .Q35 2010 U1 - 615.10289 22 PY - 2010/// CY - New York PB - McGraw-Hill Medical KW - Pharmacy KW - Safety measures KW - Medication errors KW - Prevention KW - Pharmaceutical Services KW - standards KW - United States KW - Medication Errors KW - prevention & control KW - Quality Assurance, Health Care KW - methods KW - Safety Management N1 - Includes bibliographical references and index; Quality and the future of health care / David P. Nau -- Understanding problems in the use of medications / David P. Nau and Duane M. Kirking -- The business case for pharmacy quality / David A. Holdford -- Heath care organizations involved in quality improvement / Donna West-Strum -- Health care quality improvement / Terry L. Warholak, Ginger G. Scott, and Debra Legner -- Recognizing and defining quality problems / David A. Holdford -- Identifying causes of quality problems / Terry L. Warholak and Ana Hincapie -- Statistical process control / Leticia R. Moczygemba and David A. Holdford -- Measuring medication safety and quality / Susan J. Skledar and Robert J. Weber -- Consumer assessment of pharmacy quality / Susan J. Blalock and San Keller -- Risk management / Kenneth Baker -- Implementing change to enhance quality / Ana C. QuiƄones-Boex and Thomas J. Reutzel -- Using technology in the quality improvement process / Elizabeth A. Flynn -- Reporting on health care quality / Terri Moore and David P. Nau -- Aligning financial incentives for quality / David P. Nau -- Responding to an outside assessment of pharmacy quality / Julie Kuhle and Lynne Schifreen -- Implementing your own pharmacy quality improvement program / Terri L. Warholak and Mi Chi Song ER -