TY  - BOOK
AU  - Macdonald,John
AU  - Piggott,John
TI  - Global quality: the new management culture 
SN  - 9780893842062(acidfree paper)
AV  - HD62.15 .M33 1993
U1  - 658.5 22
PY  - 1993///
CY  - Amsterdam, San Diego
PB  - Pfeiffer & Co.
KW  - Total quality management
N1  - Includes bibliographical references (p. 309-312) and index
ER  -