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Gitlow, Howard S.

Total quality management in action / Howard S. Gitlow, Shelly J. Gitlow. - Englewood Cliffs, N.J. : PTR Prentice Hall, c1994. - x, 266 p. : ill. ; 24 cm.

Includes bibliographical references and index.

ISBN: 9780131386037

LCCN: 94005965

Subjects--Topical Terms:
Total quality management.
Total quality management--Case studies.

LC Class. No.: HD62.15 / .G54 1994

Dewey Class. No.: 658.562 / TOG