Cortada, James W.
TQM for information systems management : quality practices for continuous improvement / James W. Cortada. - New York : McGraw-Hill, c1995. - xvii, 301 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0070237573
Information resources management.
Management information systems.
Information technology--Management.
Total quality management.
658.4038 / TQC
TQM for information systems management : quality practices for continuous improvement / James W. Cortada. - New York : McGraw-Hill, c1995. - xvii, 301 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0070237573
Information resources management.
Management information systems.
Information technology--Management.
Total quality management.
658.4038 / TQC