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Sully, Philippa.

Essential communication skills for nursing and midwifery / Philippa Sully, Joan Dallas. - 2nd ed. - Edinburgh ; New York : Mosby/Elsevier, 2010. - ix, 239 p. : ill. ; 24 cm. - Essential skills for nurses series .

Includes bibliographical references and index.

Reflecting on practice -- Ensuring respect and dignity -- Empathy and comfort skills -- Interview and assessment skills -- Assertiveness, advocacy, and negotiation skills -- Communicating where barriers exist -- Managing difficult situations -- Working in groups and teams -- Teaching skills.

9780723435273 (alk. paper) 0723435278 (alk. paper)


Communication in nursing.
Nurse-Patient Relations.
Communication.
Midwifery--methods.
Nursing Care--methods.

RT23 / .S85 2010

610.7306 / ESS

2010 I-796 WY 87 / S953e 2010