The TQM trilogy : using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management / Francis X. Mahoney, Carl G. Thor.
By: Mahoney, Francis Xavier
Contributor(s): Thor, Carl G
Material type: TextPublisher: New York : American Management Association, 1994Description: xii, 228 p. : ill. ; 24 cmISBN: 0814451055 :Subject(s): Total quality management | Quality assurance -- Management | Quality control -- Standards | ISO 9000 Series Standards | Malcolm Baldrige National Quality AwardDDC classification: 658.4013 LOC classification: HD62.15 | .M346 1994Item type | Current location | Call number | Copy number | Status | Date due | Barcode |
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Books | UM Main Library | 658.4013 TQM (Browse shelf) | 1 | Not For Loan | 00005193 |
Includes bibliographical references (p. 219-224) and index.
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